Privacy Policy

Welcome to Medi-Trace!

At Medi-Trace, accessible from https://medi-trace.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document outlines the types of information that are collected and recorded by Medi-Trace and how we use it, particularly through our smart medicine bag and mobile application.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, and other contact information you voluntarily provide when creating an account or contacting us.

Medical & Health-Related Information (optional):

• Medication schedules

• Allergies, medical conditions, or doctor details (if provided by you via the app)

Device & Usage Information:

• Device ID, IP address, browser type, and app usage data

• GPS location to track the smart medicine bag (with your permission)

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Track the location of your medicine bag in real time

• Send you reminders and notifications for your medications

• Personalize your health management dashboard

• Respond to inquiries and offer customer support

• Ensure safety and compliance with medical data standards

3. Sharing Your Information

We do not sell your personal data. We may share data:

• With third-party service providers who help us operate our platform

• With law enforcement if required by law

• In case of a business transfer (e.g., merger or acquisition)

4. Data Security

We implement robust security measures to protect your information, including:

• Encrypted communication (HTTPS)

• Secure cloud storage for your health data

• Access controls within the app

However, no digital transmission or storage system is 100% secure, so we encourage you to use strong passwords and update your app regularly.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Request data portability

To exercise any of these rights, contact us at info@medi-trace.com.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:
Email: info@medi-trace.com
Phone: (+62) 81 158 2158